Sunday, January 12, 2014

January Beauty Army Box

Here's how Beauty Army works.  You get to choose up to 6 items to try out from a selection of 9 items. The selection window is open for 5 days based on the day you signed up.  I happened to sign up on the 1st of the month so my window starts then.  They update their stock daily so what's available one day may not be available the next.  The price is $12 a month and that includes shipping. They also offer a yearly deal for $132 which means your 12th month is free dropping the price down to $11 a month. This month I checked the website everyday for things I may want EXCEPT on the 5th day. Since I didn't pick or skip they picked for me. The same thing happened last time. I wish they would send a reminder email on the last day if you haven't picked anything. I tried flagging the email so I would remember to check it but that didn't work.

The Good:

The brands: You will get options from well known brands. They also say they use brands from emerging companies which is also fun.

The box/kit: I am very impressed with the little box it comes in. It's a well made sturdy reusable box hat can be used for gifting treasure boxes of your own making, keeping your treasures organized, etc.

The price: $12 Shipping included seems reasonable to me to be able to try a useful amount of product. Also you are picking the items out so theoretically you will always get something you will use.  

Customer Service: I've had to email customer service for an issue and they were very prompt in responding and fixing the issue.  They seem to really care about their customers happiness with their products.

Skip a month: Not feeling it this month? unexpected bills? now you can skip the month. If you are a yearly member and skip the month then another month will be added to the end.  Yay! 

The not so Good:

Skipping: Since they change their items everyday I usually don't forget to pick on the first day. I've forgot to check on the last day a few times and was sent items they picked for me. Mostly I'm happy with the items they pick for me - until today. I wish they sent a reminder email on the last day. 

Beauty Army Picks.

Contents of box with approximate retail value listed: 

Mighty Leaf Green Tea. Value = $0.66

Mighty Leaf Vanilla Bean Tea. Value = $0.66

Mighty Leaf Chocolate Mint Truffle Tea. Value = $0.66

iTrain Gift Card. Value = $25.00

.11 oz. Cotz Face For Natural Skin Tone SPF40. Value = $1.33

Menza Daily Face Wash. Value = $11.76 

The total value of my kit is $40.07 or $15.07 not including the gift card. When I first opened this box I thought to myself "really? Three tea bags and a gift card are four of my six picks???" I accepted the dismal fate of my box and logged onto their website to read about the face wash. When I clicked on my account it said my box contained these items and 3 more items (shampoo, lotion and fresh breath stuff). Then it all became clear the 3 tea bags were supposed to be grouped as one, something was a bonus item (they include extras every now and then) and I'm missing 3 items from my box. I emailed customer service saying I opened my box and was very disappointed but happy to realize that I was missing items which is why it seemed so paltry. I received a quick reply but to my shock the reply was that they had a computer glitch that added 9 items to everyone's box and they told the warehouse to remove 3 items so my box was correct even though the invoice shows three items I didn't get. They offered me an extra item in my next box for my trouble. I replied that wow I really did receive a sad dismal box and perhaps they should instruct the warehouse not include tea bags as half the items in a beauty box. 

I was surprised at how much the face wash is. A full size bottle is $40. This says step one so I'm assuming it's a series of products but the wash will be fine to try. I have cotz product I haven't used yet from another box, it's a really small sample so I'm guessing it will go quickly. I have used iTrain before and I like the way it works although I wish syncing to my iPhone was easier, it's a lot of steps. I haven't been using it lately though because I go a digital gym (Koko Fit Club) and it does the same thing basically. 

Verdict:  I will probably cancel this box at the end of my subscription. I skip it most months and I don't want to risk them picking for me again. 

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